Whether you reach us through a framework, a DPS or a direct arrangement, the process is the same: tell us what you need, and receive a compliant home with the paperwork already done.
Household size, location, any access or support requirements — by phone or email.
You receive property details with the full compliance pack: gas, EICR, EPC, fire risk assessment and licensing.
Furnished, cleaned and photographed. Keys and inventory handled with your placement officer.
Named contact, out-of-hours line, repairs by our own trades, and inspection reports back to you.
A short introduction to how we work: every home inspected and certificated before anyone moves in, keys handed over in person, and a landlord base on guaranteed rent — which is what lets us offer councils stable, well-maintained stock.
Every placement comes with the full compliance pack and a named contact.
We house people at difficult moments in their lives. Our safeguarding, complaints and data protection policies are available to any commissioning team on request, and every member of our team is DBS checked and trained before they work with residents.
We would rather lose a placement than cut a corner.
Request our policy packWe register on council frameworks and dynamic purchasing systems across London and the South East, and we also take direct spot placements where teams need capacity quickly. If your framework is opening for new suppliers, we would like to hear about it.
Financial and company information, insurance certificates and policies are ready to share for supplier onboarding.
We'll complete your supplier questionnaire and share our full compliance pack — usually within 48 hours.
Contact us